Submit your request through our sourcing form and provide as much detail as possible. Once your request is reviewed, you’ll receive information regarding next steps, including any applicable deposit requirements.

After payment is received, a member of Nicholas’s team will contact you within 24 hours (often sooner) to discuss your request, timeline, and sourcing strategy.

Most sourcing requests require a non-refundable $350 sourcing deposit, which is credited toward your final purchase if an item is successfully sourced.

The deposit allows our team to begin research, outreach, availability checks, and sourcing efforts on your behalf.

A deposit demonstrates commitment and allows us to begin dedicating time and resources to your request.

Many of the items we source are rare, limited, or highly sought after. In many cases, a deposit is also necessary to reserve an item, remove it from the market, or begin the sourcing process on your behalf.

Yes. Sourcing fees begin at 10% of the item’s purchase price and may increase depending on the rarity, complexity, urgency, market conditions, and availability of the request.

All applicable fees will be discussed before any purchase is finalized.

Every request is different.

Some items can be sourced within days, while rare, discontinued, or highly sought-after pieces may take weeks or longer. During your consultation, we’ll provide realistic expectations based on the item you’re seeking.

No. While Nicoluxe is known for sourcing rare Hermès and Chanel pieces, we also source luxury fashion, accessories, jewelry, watches, and ready-to-wear from many of the world’s leading brands.

Yes. Depending on the item, we may source directly from boutiques, authorized retailers, department stores, or trusted industry partners.

We also source select items from established secondary-market partners when necessary.

Once your item has been successfully sourced, you’ll be contacted with pricing, photos (when available), and payment instructions.

After the remaining balance is received, we will proceed with purchasing and fulfillment.

Available payment methods vary by transaction and client location.

Accepted payment methods may include bank transfer, payment links, Zelle, and other approved payment methods. Payment options will be discussed during the sourcing process.

Yes. Authenticity is guaranteed.

Each item undergoes a thorough authenticity evaluation before being offered to clients. We only work with trusted suppliers, luxury retailers, boutiques, and established industry partners.

For additional peace of mind, independent third-party authentication services are also available upon request.

Every item is carefully evaluated using a combination of industry expertise, sourcing history, provenance, and supplier verification.

For clients seeking an additional layer of assurance, we can also arrange independent third-party authentication through a reputable authentication service prior to shipment or delivery, when available.

Yes. We ship worldwide through trusted carriers such as DHL and FedEx.

Shipping costs, duties, taxes, and customs fees vary by destination and are the responsibility of the client unless otherwise specified.

Absolutely. Many of our sourcing requests involve sold-out, limited-production, seasonal, discontinued, or difficult-to-find items.

While we cannot guarantee availability, we leverage an extensive global network to maximize the chances of success.

Any deposit terms applicable to your request will be discussed before engagement begins.

No. Our supplier relationships, sourcing network, and procurement methods are proprietary and confidential.

Yes. In addition to sourcing, Nicoluxe offers personal shopping, wardrobe consulting, styling, and luxury fashion advisory services.

If you didn't find your answer here, please reach out via the contact page. We're happy to assist and guide you toward the best Nicoluxe experience for your needs.